Struggling to choose between two customer success tools/platforms? That process is way harder than it should be. Here's some resources to help 🙂.
Gainsight & Planhat are among the most powerful CSPs on the market, but their complexity makes it difficult to understand the differences. Here, I summarize the differences & help fast-track your decision.
Planhat and ChurnZero are both popular customer success platforms. Which one should you choose? This article will highlight the major differences to help you make a decision.
Vitally & Catalyst are often compared because they're lighter weight & easier to implement compared to Gainsight, Planhat, and ChurnZero. But which should you pick?
Choosing between ChurnZero & Vitally? Let me help. I'm a customer success team lead who's recently been through the buying process. Here's my summary.